Guidelines for the processing of personal data

Principal Elektrik sro ,

with registered office: Osadní 869/32, 17000 Prague, Czech Republic ,

VAT ID No.: 03402614 , E-Mail: shop@pelek.eu , Tel.: +420774242766 (hereinafter " Responsible ")

for the sale of goods
via the online shop operated by pelek.eu, with
the name Principal Elektrik sro .

The protection of personal data is of great importance to us.
The purpose of this document is to inform you about all information related to
the processing of your personal data when you use the online shop as part of
the online shop pelek.eu. We recommend that you read these guidelines for processing
personal data. If you have any further questions about
processing of your personal data, please contact us by email shop@pelek.eu .

Definitions. For better clarity and orientation, these
Guidelines for the processing of personal data Terms used in these guidelines
frequently recur:

— Online Shop: Online Shop
operated by the controller named Principal
Electrics

sro via the online store pelek.eu;

— GDPR: Regulation (EU) 2016/679 of the European Parliament and
of the Council;

— Personal data: any
Information about the user that directly or indirectly
can identify;

— User: a natural person on whom
to whom the personal data relates, usually a customer or potential
Customers , also referred to as “ you ”;

— Processor: carries out
Processing activities of personal data on the basis of a contract or other mandate for
the person responsible;

1. Basic information

Your personal data is collected
via the online shop pelek.eu; and/or directly from us. In both cases
we may be in the position of data controller. If your personal data is in the
online store pelek.eu, please read their personal data processing policy ( https://pelek.eu/cs/pages/privacy-policy-1 ).

We process the following personal data about you:

— First name and surname, contact details (in particular
email, phone number), address;

— Billing details and bank details (data,
required for accounting purposes);

— Information you provide to us in
as part of your communication with us (especially your questions and answers to
Your inquiries, communication with you).

We do not process any special categories of personal data
Data.

2. For what purpose do we process personal data and what is the reason for the processing

2.1 Fulfillment of the contractual relationship and
related legal obligations. The reason for processing personal data
is the fulfillment of the purchase contract and related obligations (delivery of goods, accounting,
Processing of complaints or if you exercise your statutory right of return within the period
We will store your first and last name, contact details
(Residential address and delivery address, email and telephone number) and, if applicable, further
Process invoice data. Personal data will be processed for the duration of the contractual relationship
and then 4 years after its
Termination (here we have an interest in retaining certain personal data in connection with
the purchase contract to protect our interests). We are legally obliged
Accounting and tax records. This data may be retained for up to 10
years from the end of the tax period in which the performance took place. If
necessary to ensure delivery and payment, the personal data we collect
to the commissioned transport company or the commissioned credit institution.

2.2 Card payment. If you
If you provide us with your credit card information, we do not have access to the complete data.
only that you pay by card and the card details are transferred from the recipients of this data,
who process the payment for us.

2.3 Processing
of the order. To process your order, we also work with
other service providers (transport companies and others) who help us to fulfil
of the concluded contracts. We only provide your data to these partners for the purpose of fulfilling
the obligations arising from the purchase contract.

2.4 Communication with customer service,
Complaints or other inquiries. If you have contacted us, we will process your
personal data based on your consent for the purpose of processing your request
or complaint. We may process the following personal data about you: first name, last name,
Phone number, email, and details of your order. Closed inquiries and complaints
from customer service are deleted regularly, but no later than 4 years after
Processing the request or complaint.

2.5 Ratings. The ratings of our
Customers are important to us. We will publish reviews if you ask us to
Give your consent (you submit a review for the product or service in question). We can
process the following personal data: first name, last name, email, order details.
If you give your express consent, we will also use photos and personal
Process data that is part of the review text. Reviews will be stored until revoked
Your consent will be used, but for a maximum of 5 years.

2.6 Customer Reviews. You can
Share your purchase experiences and rate individual products.
Evaluation of your feedback on the individual purchased goods
we may use other processors.

2.7 Legal obligations. Personal data
In addition to the processors listed below, we may pass on data to third parties if this
is required by law or in response to legal requests from authorities or
Request from a court in legal disputes.

2.8 Age restriction. In case
of goods that are subject to an age restriction, we check whether you
have reached the minimum age required by applicable law.
For this purpose, we use an identification service that allows us to verify your age.

2.9 Digital Products. If
an update of goods with digital elements or digital products
is necessary, we process the data you provided when placing your order.

3. Communication

3.1 Emails we
As part of the sale of our goods or services , we may send emails to our customers,
relating to the following:

3.1.1
Delivery notification, delivery date update

3.1.2
Tax documents, invoices

3.1.3
Provision of a return slip.

4. Processor

Her
Personal data may be transferred to our business partners (processors) or
other third parties if required by law.

We use
only verified processors with whom we have concluded a written contract, and
that offer us at least the same guarantees as we offer you. These are only
Processors who originate from the European Union or from countries that are considered
have been declared and recognized as secure, or from countries with which we have concluded standard contractual clauses in accordance with Art. 46 GDPR and which will transfer your personal data
provide a comparable level of protection as in the case of the application of the GDPR and the Czech legal
regulations. All our processors are bound to confidentiality and
may not use the personal data provided for purposes other than those for which
we have made them available in accordance with these guidelines.

— Transport company (see Article 2.1 Fulfillment
of the contractual relationship and associated legal obligations):

Česká pošta, PPL, DPD,
WEDO, Zasilkovna, Balikovna, GLS

- Editing
of orders (see Article 2.1 Fulfillment of the contractual relationship and related legal obligations): Pelek.eu, BaseLinker

— Accounting (see Article 2.1 Fulfillment
of the contractual relationship and associated legal obligations):

ABRA

5. What rights do you have?

Where can you contact us? Write to us at shop@pelek.eu , or
to the address of our headquarters.

When will we do this? We will respond to you within one month at the latest. If
the provision of information would endanger the privacy of other persons or the provision
would entail disproportionate risks or costs, we may not be able to
In case of repeated requests, the controller is entitled to request a copy
of the personal data a reasonable fee.

— Right of access. Confirmation,
whether we process your personal data. Information about the purposes of processing, categories
personal data, recipients to whom they are disclosed, duration of processing, about
the existence

the right to obtain from the controller the exercise of any of the rights listed below, provided that the rights and freedoms of others are not adversely affected.
be affected.

— Right to rectification. Request rectification
of inaccurate personal data.

— Right to erasure. If
there is no other reason to continue processing this data, we will process the data you have requested
Delete data or completely anonymize it.

— Right to restriction of processing. If
You believe that we are processing data unlawfully - whether for reasons
of the processing or its extent, please let us know.

— Right to notification of rectification, erasure
or restriction of processing. If you contact us with a request, we will
Inform you of the result, unless this would be impossible (e.g. the email address,
that you wrote to us about no longer works).

— Right to data portability. We can
Your data that you provide to us in a structured and machine-readable
format to another controller upon request.

— Right to object. If
we process your data based on legitimate interests (e.g. sending newsletters).
us to prove our legitimate interest; if you agree with us,
we will stop this processing.

— Right to withdraw consent. If
If you have changed your mind, please write to us. Processing for marketing and
Sales purposes can be revoked completely at any time.

— Automated individual
Decisions, including profiling. You have the right not to be subject to
decision based solely on automated processing, including
Profiling that produces legal effects concerning you or similarly significantly affects you
We respect your rights, so we do not conduct profiling.

6. Conclusion

Please also read the privacy policy of the online store pelek.eu ( https://pelek.eu/cs/pages/privacy-policy-1 ). In this document you will find further information about
when the online shop pelek.eu is responsible for personal data and how it handles your data
bypasses.

These guidelines
for the processing of personal data can only be changed in writing.
If you have any questions about our policies on the processing of personal data, please contact
to us via the email address shop@pelek.eu .

If you
dissatisfied, you can always file a complaint or appeal with the Data Protection Authority,
based in Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more information at https://www.uoou.cz ).